Contact

Last Updated: December 13, 2025

At ValiroWood, customer satisfaction and transparency are important to us. If you have questions about your order, shipping, returns, or our products, please contact us using the information below.

Customer Support

Our support team is available during the business hours listed below to assist you.

  • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM EST
  • Response Time: We typically respond within 24 business hours

How to Contact Us

Order Assistance

When contacting us about an order, please include your order number and the email address used at checkout so we can assist you more efficiently.